Job Description

Job Summary of Sales Advisor:

We ensure that customers at CarMax can buy the vehicles they want in a way that is most convenient for them. This necessitates a particular type of Sales Advisor who puts effort into establishing relationships with customers to understand their true needs. By becoming part of our team, you will assist each customer in purchasing the right vehicle for them, rather... than the most expensive one. Our commitment to honesty and transparency has led us to become the nation's largest seller of used cars, and those same traits will help you excel too.

Responsibilities of Sales Advisor:
• Utilize your expertise in CarMax's inventory to assist individuals in locating a vehicle that aligns with their criteria
• Support clients along each phase of the process, from sales or property appraisals to facilitating test drives and coordinating financing submissions
• Accurately organize and maintain documentation to support the smooth progression of customer transactions

CarMax provides new Sales Advisor with a competitive wage during training and for the first 640 hours of sales, subsequently transitioning to a commission-based pay structure.

Achieve success by being a valuable member of a collaborative team:

This is a high energy sales environment where you will work as a team to meet goals and we’ll give you everything you need to be successful. Auto sales experience is not necessary we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we’ll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team

Qualifications of Sales Advisor:
• A background in sales and customer service is preferred, with a focus on experience in retail environments
• The ability to listen actively and a strong commitment to customer service are valuable assets
• Illustrating an elevated level of personal incentive

About CarMax:

CarMax disrupted the automotive sector by providing customers with an open, transparent, and integrity-driven shopping experience. This innovative approach to car transactions has helped us establish ourselves as the largest seller of used cars in the country, with a widespread presence of over 200 locations nationwide.

Our expansive team, consisting of over 25,000 associates, collaborates harmoniously to ensure memorable customer interactions. We prioritize assisting every team member in advancing professionally and achieving their best both in their roles and within their communities. Acknowledged for our focus on training and diversity, we maintain a distinguished position on the FORTUNE 100 Best Companies to Work For list.

At CarMax, the hiring process is designed to be unbiased and all-inclusive, with candidates evaluated solely on their qualifications and fit for the role, rather than factors such as race, color, religion, sex, sexual orientation, genetic information, national origin, veteran status, disability status, or any other protected status.

Benefits of Sales Advisor:
• Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
• Associates that are considered full-time hourly or commissioned are eligible:
• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
• Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval