Job Description

Develop cost estimates, logging needed parts and the time needed for repairs
Schedule the most appropriate Service Technician for each job.
Convey all necessary information regarding costs, parts, work and Technicians to customers.
Call the customer to arrange appointments.
Meet with customers to discuss their requirements and relay those requirements to the Service Technicians.
Contact customers in the case of additional work to relay the details and extra costs
Enter the details of repair jobs on the company’s network and prepare repair instructions.
Opening and closing shop.

Skills

Experience in auto repair service writing
Computer literacy and knowledge of office software programs
Excellent communication and customer service skills
Strong record-keeping, mathematics and writing skills.
The ability to understand and rely technical issues to the service team from customers’ non-technical descriptions.
A high school diploma or equivalent is preferred.

Contact Details

Name: JP Hancock
Address: 10922 Bloomingdale Ave
City: Riverview
State/Province: Florida
Zipcode: 33578
Country: United States
Ph: 813 344-7704
Email: [email protected]